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COMMERCIAL UTILITY PROCUREMENT CHARTER

Terms of Service &
Brokerage Policy

Please review our comprehensive procurement guidelines, Letter of Authority (LOA) rules, and integrated commission disclosures designed in total compliance with the UK's Ofgem Third Party Intermediary (TPI) Code of Practice.

Ofgem Registered TPI Code Standard
LOA Safety Guard No unauthorized locks
Free Sourcing Suppliers pay integrated uplift

Complaints & TPI

Ecowise Utilities Limited strictly supports the Energy Ombudsman ADR mechanism. For formal disputes or transparent broker commission statements:

Compliance Desk 07448 871234
Ombudsman Desk Independent free resolver for microbusinesses

Corporate Registration:
Ecowise Utilities Limited (Z548293-8)

Operational Blueprint

Our Sourcing Pillars

We separate our terms framework into detailed visual divisions for straightforward business parsing.

Strictly aligned with Ofgem TPI specifications
Verified Audit Pathway
Technical Disclosures

Frequently Answered Queries

Answers regarding Letter of Authority scope, microbusiness structures, and broker integrated uplift parameters.

No. Our standard comparison, consulting, and negotiation services cost you nothing directly. We receive an integrated commission directly from the supplier you choose, paid as a small fraction of a penny per kWh inside your unit rates once the meter transfer is finalized.
Highly important: No. A standard Letter of Authority simply authorizes us to query national grid registries (Ecoes or DES) and submit utility rate inquiries to supplier networks on your behalf. We will never commit you to any commercial tariff without your explicit verbal or written authorization.
A business is classified as a Microbusiness by Ofgem if it consumes less than 293,000 kWh of gas per year, or less than 100,000 kWh of electricity per year, or has fewer than 10 full-time employees and an annual turnover or balance sheet total under €2 million. Microbusinesses enjoy strict regulatory protections and total commission disclosures under the TPI Code.
Of course. Sourcing rates does not bind your company. You are completely free to cancel our utility searches or withdraw your Letter of Authority anytime before a supply agreement is formally locked.
Our Direct Undertaking

Ecowise Utilities Limited guarantees that all presented offers are derived directly from the participating utility network databases. We maintain exact adherence to the Energy Ombudsman requirements and provide complimentary compliance documentation upon initial client request.